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    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Thank you for contacting us. Your artwork is hand-painted after order placement, which usually takes 2–3 weeks including drying time. Once shipped, you’ll receive a tracking link by email.

    If you’d like us to check the status, please share your order number, and we’ll be happy to help.

    Do you deliver on public holidays?

    Deliveries on public holidays depend on our courier partners. While we do ship orders as scheduled, delivery may be delayed during public holidays. Any updates will be shared via your tracking link.

    Do I need to be there to sign for delivery?

    Websites in professional use templating systems. Commercial publishing platforms and content management systems ensure that you can show different text, different data using the same template. When it's about controlling hundreds of articles, product pages for web shops.

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